stta mataka

stta mataka App support

Contact
+91 6604492515

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The stta mataka:

Q1: How to log in after installing the stta mataka?

To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. This method eliminates the need for a password or email login, making it easier and more convenient.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection and wait for a strong signal. After that, click on 'send OTP' and wait for the verification code to arrive. If it doesn't come, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the same active number. If your number has changed, submit your updated KYC (Know Your Customer) details to customer support via email to facilitate the account transfer. This will help resolve the issue and allow you to access your account.

Q4: You are getting blackout and the app is not opening?

To resolve this issue, uninstall the app from your device and then download the latest version. Once you've done this, you should be able to log in and access the updated app without any problems. This will ensure you're running the most current version with any necessary bug fixes or improvements.

Most Asked Questions Related To Withdraw In The stta mataka:

Q1: What is the minimum withdrawal amount in the stta mataka?

In this app, the minimum withdrawal amount is Rs. 100, which is higher than some other apps. You can only withdraw money earned from gaming activities, not bonus rewards. Bonus rewards cannot be withdrawn, only the money earned from actual gaming is eligible for withdrawal.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved in the app. This includes linking your Aadhar card, UPI, and bank details for a seamless experience.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically result in a processing time of 30 minutes to 3 hours. However, there may be instances where payment processing is delayed, requiring a wait of up to 24 hours. This delay can occur in rare cases, adding extra time to the overall process.

Q4: Why is the bonus balance not being withdrawn?

The bonus earnings can only be used within the gaming platform and cannot be withdrawn as cash. You can withdraw the money you've earned from playing games using the bonus funds. Any funds earned from playing with bonus money are yours to withdraw.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings section. If your withdrawal request is not successful there, the funds will be added to your wallet account within 24 hours. If you still encounter problems, you can contact their care centre for assistance.

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